Technical Product Manager

Required Skill Set:

Product manager, Agile development frameworks, Scrum Kanban, Datascience, BI tools, Tableau, Retail domain

Roles & Responsibilities:

  • Understand the Product Roadmap and use knowledge of future features to improve current stories and tests
  • Assist in customer adoption through personal interaction and written documentation
  • Identify, escalate, and remove roadblocks, triage defects, and provide clarity from customers on issues where appropriate
  • Work directly with customers and team members to capture details of Feature requirements, understand use cases, collect samples, and find tests; apply knowledge of Product and business drivers to enhance work
  • Work with Team to translate any internal “Enablers” into value driven stories
  • Facilitate process mapping, feature mapping w/ Personas, gap analysis, data flow to help assess business implications of feature, tool, or platform
  • Act as the voice of the customer and product management vision for the team
  • Own, maintain and prioritize the product roadmap – break Features into stories, ensure capacity for enablers and defects
  • Accountable for the readiness of the work, the acceptance of the work and that the work itself is delivered within the guidelines and milestones of the Product Roadmap
  • Prioritize and make trade-offs based on understanding of strategies, budget, epics, enabler requirements, goals and the value features and stories bring to the business
  • Align with ART (Agile Release Train) on Agile team participation with release dates and content
  • Be engaged and responsive to the Agile team and help remove roadblocks and make decisions
  • Coordinate content dependencies with other Product teams, define acceptance criteria, and accept or reject work results per iteration
  • Ensure deliverables and milestones are clear – track their progress towards feature completion and adjust the team backlog accordingly
  • Conducts analysis to determine how features are performing and how they can be improved

Experience & Skills Fitment:

  • Bachelor’s Degree in Business Administration, Information Systems, or another relevant business/technology field. Bachelor’s Degree in Computer Science or Information Technology is preferred, but not a must
  • 8+ years of professional experience in IT or business domain, with hands on proficiency with data and analysis
  • Previous experience working as a Product manager, Product Owner, Product Analyst, Business Systems Analyst, or Business Analyst type role
  • 8+ years of additional relevant professional experience accepted in lieu of a degree
  • Understanding of Agile development frameworks, specifically Scrum and Kanban
  • 8 years of experience in delivering BI, Analytics and Data Science applications leveraging BIG DATA platform and tools
  • Strong understanding of customer needs, business process knowledge and business and technical strategy/vision
  • Strong understanding of Agile development frameworks and practices
  • Write and refine stories for clarity, business value, and acceptance criteria with guidance from Product Management
  • Demonstrated understanding of technology systems and the ability to quickly learn the Kloud9 Technology ecosystem
  • Strong working relationships with technical and creative colleagues
  • Strong communication, influencing, and facilitation skills
  • Strong technical acumen to understand technical system needs, architectural requirements and constraints
  • Ability to demonstrate and contribute to technical design decisions for the product and translate the value driven from the same
  • Ability to understand Kloud9’s technology roadmap and drive product solutions to aling to One Kloud9 Technology vision
  • Ability to coordinate and collaborate with Product teams, Product Managers and other Agile team members
  • Proficient with Roadmap Aha, Jira and similar Agile tools
  • Proficient with Data Warehouse Tools and good understanding of the data transformation & processing technologies


  • Kloud9 provides a robust compensation package and a forward-looking opportunity for growth in emerging fields.

Equal Opportunity Employer:

  • Kloud9 is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classification protected by federal, state, or local law.
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